#39
Delhi To Be Made A Trade And Retail Hub
AAP will formulate trader-friendly policies and streamline rules and regulations for setting up and running businesses. We will simplify compliance and licensing for traders and put in place a system of single window clearance. We will also ensure that starting a trade or business in Delhi takes a maximum time of one week. As vital stakeholders the participation of traders in the framing of trade policies will be encouraged.
Project Updates

New Delhi: 16/12/2016 The Deputy Chief Minister, Govt. of Delhi, Sh. Manish Sisodia today launched the programme for enrolment of Delhi VAT dealers on GST portal in a function organized by Department of Trade & Taxes at Delhi Secretariat. Around 30 dealers from different wards have been invited to participate in the online live enrolment on GST portal. Addressing the dealers, Shri Sisodia expressed his desire that GST should be seen as partnership between the Government and business fraternity as it is expected to benefit consumer’s, Government and the business community. He said that during the period w.e.f. 16th December to 31st December 2016, the officers/officials of VAT Department shall organise meetings with the representatives of the dealers’ associations in Delhi to spread the message and awareness amongst all the traders so that they can enrol themselves with GST within the prescribed time slot to avoid any inconvenience in future. Goods and Services Tax (GST) Act is likely to be implemented in India from 1st April 2017. As a first step towards the migration to GST, all VAT dealers of Delhi are required to enrol themselves on the GST portal so that they can be migrated to GST once it is implemented. The enrolment of dealers in Delhi is scheduled from 16th December to 31st December 2016. Delhi Government is committed to make the process of transition to GST smooth and convenient for the dealers of Delhi for which a series of workshops and training programmes are being organised for officers/ officials of the department of Trade & Taxes, Delhi, Central Excise & Service Tax Department as well as VAT dealers of Delhi.

Proof

DEPUTY CHIEF MINISTER, @msisodia LAUNCHES A SPECIAL SIX DIGIT TRADE HELPLINE NUMBER 155055. THE 1ST TRADERS HELPLINE IN THE COUNTRY, FULLY BACKED BY A PROFESSIONAL CALL CENTRE HAVING 30 TELEPHONE LINES MANNED BY TRAINED PROFESSIONALS. THE HELPLINE WILL FACILITATE TRADERS IN GUIDING THEM FOR STARTING NEW BUSINESS, WILL PROVIDE DETAILS ABOUT VARIOUS SERVICES PROVIDED BY THE TRADE & TAXES DEPTT. THE HELPLINE WILL RECEIVE COMPLAINTS WILL ESCALATE THESE COMPLAINTS TO SENIOR OFFICERS AUTOMATICALLY, IF NOT REDRESSED IN TIME. THE HELPLINE WILL PROVIDE FEEDBACK ON RESOLUTION OF COMPLAINTS, WILL RECEIVE SUGGESTIONS ABOUT CHANGES IN POLICIES, RULES & COMPLAINTS/ INFORMATION ABOUT TAX EVASION. THE DEPARTMENT WILL ENSURE THE SILENT MONITORING OF THE TRADE THROUGH THIS HELPLINE WHICH WILL BE NON- INTERACTIVE ENFORCEMENT- SHRI S.S. YADAV, COMMISSIONER, VAT. Dated 29.06.2016 In order to assist the traders of Delhi and persons tending to do business in the capital, the Deputy Chief Minister of Delhi, @msisodia today launched a unique six digit Trade Helpline no. 155055 in a function organized by the Department of Trade & Taxes at Delhi Secretariat. @msisodia launched the Helpline by dialing the helpline number and talking to the professional handling the helpline asking her certain information about the Department. It was a live launch of the Helpline at Delhi Secretariat. The function was presided by Parliamentary Secretary to Finance Minister Shri Shiv Charan Goyal. Chief Secretary Shri K.K. Sharma was the Guest of Honour on this function. This is the first Helpline for the traders in the country, which is fully backed by professional call centre. 30 Telephone lines have been provided with sufficient manpower at the back to receive the call. The Helpline will function 14 hours a day from 8 AM to 10 PM. The trained professional will receive the call & readdress the grievances. A unique ID / complaint no. will be generated for each grievance and the statues of grievances can be tracked through the same ID. Launching the Helpline @msisodia said that the Helpline will facilitate the traders in guiding them in starting new business, guide in filing various forms and availing various services provided by Department of Trade & Taxes apart from answering the queries on various services, policy matters and system issues. He said that the Helpline will also provide information on legal issues. The Helpline will also receive the complaints and it will automatically escalate these complaints to the senior officers, if the complaint of the traders is not redressed in given time frame. Thereafter this will provide feedback on resolution of the complaint to the complainant. The Helpline will receive suggestions about the Policies, Rules & Acts and it will also receive the complaints/ information of tax evasion, @msisodia said. @msisodia advised Commissioner, VAT, Shri S.S. Yadav to further improve the helpline by instructing the officers, who are executing the Helpline to randomly check the telephone calls on the Helpline at least 05 times in a day for ascertaining about its better implementation. The Commissioner, VAT, Shri S.S. Yadav informed the gathering about this unique facility provided by the Government to the traders to seek solution for their problems. He said that through this Helpline, Government will also ensure the silent monitoring of the trade which is non- interactive enforcement.

Proof

THE DELHI (RIGHT OF CITIZEN TO TIME BOUND DELIVERY OF SERVICES) AMENDMENT BILL, 2015, was passed by the state assembly on Thursday. (Please find attached the English/Hindi copies of the bill) SALIENT FEATURES OF THE AMENDED BILL ARE AS FOLLOWS : The Government of NCT of Delhi is committed to provide services under ‘Citizen Charter’ in a time bound manner. To give effect to the intention to provide Citizen services in a time bound manner and to compensate the citizen automatically in case of delay in services beyond the prescribed period till the service is provided, the Principal Act has been amended to make it effective and pro-citizens. The current Act had put the entire onus of getting compensation, fixing the responsibility for delayed services on the ‘citizen’. These provisions required amendments. The amendments passed by the Delhi Assembly are given below, and these intend to fix the responsibility on the officer(s) responsible for the delay and recover the amount following due procedure. Section 3: · Within 30 days of notification, every department to put out comprehensive citizens charter. · Responsibility fixed with Head of Department · Free of cost dissemination and digitization of all forms and information Section 6: Complete e-governance of citizens charter to increase transparency and publicity of information of citizen services Section 7 and 8: (read together) · We have removed the burden of proof of paying compensation from the citizen (who had to earlier claim it) to now a compulsory cost imposed on the public servant who will need to pay up. · Payments to be made every 30 days. · Payment schedule to be taken from competent authority. it shall be the duty of the concerned competent officer to ensure that the compensation as per section 7 is paid to the applicant within days as prescribed under the rules on which the service is provided failing which the citizen shall be paid double the said amount and it shall be deducted from the salary of the competent authority. In case the services are not provided for more than 30 days after the due date as per the citizen charter the competent officer shall ensure that the compensation for 30 days period is paid immediately and similarly payments made for any further delay of 30 days period. · Maximum of Rs. 200 per application has been removed. Payment schedule to be based on daily rate of service delayed which will proportionately increase over time. Section 9 and 9A (Monitoring) · Person not below the rank of Deputy Secretary to be made competent officer · Key duties include monitoring, status update, verification of details, regular online updation of status, compensation payment in case of delay and other right to service related issues. · On inability to maintain compliance, Deputy Secretary will be held responsible and accountable. Section 9B: Wrongful rejection for a citizen related service · Very often citizens are rejected basic services and amenities on frivolous grounds of some documentation that isn’t required as a tactic to increase time taken or encourage bribery · Competent officer is to also clarify the documents required for every service and impose penalties from salaries where officers reject applications wrongfully Section 10: Liability payment · Deduction from guilty officer’s salary to be made in 3 months by competent officer unless stayed by appellate authority · Competent officer to enforce else he will be penalized Section 11: Appellate Authority Timeline · Reduction from 30 days to 15 days for appellate authority to confirm or set aside orders. · If stayed or set aside, enquiry and fresh order in total of 2 months. Section 12A: Service Performance Incentive Fund (HIGHLIGHT THIS FOR SURE) · Encouragement to exemplary officers by incentives · Public awards and incentives to on-time service delivery · This is great for honest officers who will actually end up making a lot of money by incentives by showing great performance. Advertisements

Proof

Online processes have been implemented for payment of k. VAT (Local and Central), Property Tax, Vehicle Taxes, Electricity Bills, Water Bills. Application for new water & sewer connections can also be made online, as well as mutation, reopening and disconnection.

Online sanction of building plan for industrial units has been made possible with the Common Application Form (CAF), by integrating four departments - Delhi Fire Services, Chief Inspector of Factory, Archaeology Survey of India and Delhi Metro Rail Corporation. Self certification by discom has been implemented for upto 11 KVA instead of certification from Labour department. The requirement of site inspection by DMCs on before sanction of building plans in respect of approved industrial / commercial areas has been removed.

krillex, Switchfoot, Steve Aoki in Gurgaon, David Guetta and Sunburn in Greater Noida - ever wondered why all major concerts in the NCR are rarely held in Delhi? In the last few years - especially since the Bryan Adams performance not getting an NOC in 2011 - Delhi has lost most of its big ticket events to its neighbour courtesy the lopsided clearance system for hosting events. But the tide seems to have turned and the city is finally going to get its share of performances by Indian and international artistes, now that there is a system of single-window clearance for ticketed events. Renowned music conductor Zubin Mehta's concert at the JLN stadium, scheduled for October 30, will be the first ticketed event that got the single-window clearance. Single window entry will help Delhi bounce back Rajiv Jain, vice president, EEMA (Event and Entertainment Management Association), tells us, "Now for licenses and other permissions for all ticketed events, we only need to log on to the Delhi Government website. The Entertainment Tax Department has released a list of 23 'permanent' venues and they don't need fire and electricity clearance. They only need entertainment tax clearance. At present entertainment tax, fire and electricity clearances are under the purview of the single-window system. We have to apply to police clearance separately because it is under the central government. This is India's first single-entry clearance system and now we are trying to get this done in Mumbai also." Rajiv Jain adds, "If this move continues, then Delhi will become an event-friendly city. It used to be a lengthy process - pehle entertainment tax office ke andar jane ki permission hi nahin milti thi. Fire, electricity, traffic police, police - koi department humari sunta nahi tha. Tab humne Gurgaon and Noida mein events karna shuru kar diya. But, everyone wants to organise events in Delhi because of the city's positioning. The venues here are so beautiful, but are lying unused. Now with single-window clearance, at present, all our issues have been resolved." Listen to songs of Switchfoot on Gaana.com Easier process to make Delhi event-friendly: Officials An entertainment tax official tells us that after implementing the new system, they are receiving more event requests but it will take time to see results in the long run. He says, "Now EEMA can submit a bank guarantee for ticketed events and they don't need to pay entertainment tax in advance for events. That can be done after the event is over. Besides, everything can be now done online." No major events in Delhi in last 10 years: EEMA EEMA members tell us that in the last 10 years, no major event has happened in Delhi because of permission hassles and this move will stop the diversion of events away from Delhi. Jain says, "Dus saal se kaun sa bada event Dilli mein hua hai? Saare toh Noida, Gurgaon mein hote hain - Skrillex, Arijit Singh, international DJs. Event managers stopped organising major events in Delhi. But, now that permissions are a click away, we will be organising NH-7 Weekender in Delhi and it is planned for November 27 and 28. Just the venue allotment is left now." Harassment in procuring license will stop with the move: Venue managers A list of 23 licensed venues have been released that do not require any fire and electricity clearance. Venue managers say that it will be beneficial for out-of-town organizers also. SP Mishra, manager, Kamani Auditorium, says, "Till a few years ago, event organisers had to go through a lot of harassment while procuring necessary licenses and permissions for organizing an event here. There was a lot of ambiguity regarding the entertainment tax and it was very important to remove those and simplify the procedure to encourage more event organisers to plan their event here. Earlier, if someone from Mumbai, for example, wanted to organize an event in Delhi, it meant permissions at many levels and it was a long procedure. So organisers started looking for other options around Delhi. If there are pre-approved venues, it is good news for event organisers and we hope that it will especially help those who are not from Delhi but want to host events here." Vidyun Singh, director programming, India Habitat Center, says, "Single-window clearance system is a huge relief for the industry, since it used to take months to take all permissions and licenses to conduct an event in Delhi. Event organisers had to plan months in advance and one person was specially designated to get all the approvals. Now that the process has been simplified, that time and effort can go into better planning of events. While it means some relief for event planners, being in the list of pre-approved venue means a lot of responsibility for those venues too. Since they have been chosen keeping in mind their status and past records, they have to be accountable for the events they will be associated with now to maintain that status." For years now no major performances and concerts have happened in Delhi In the past, many large scale events in Delhi have been cancelled at the last minute due to lack of NOCs from police or fire department. The biggest disappointment was when Bryan Adams' concert in 2011 was cancelled as the police and fire department withdrew permissions a day before the event. Organisers of motorbike champion Chris Pfeiffer's performance reportedly decided to cancel the event from Delhi and moved it to Gurgaon after they were unable to get permission. Sujit Jain, who had organised the 2011 Bryan Adams concert, decided to not even consider Delhi when he organised Akon's gig later that year and went straight to Gurgaon. In 2014, police denied permission for Bob Geldof's concert in south Delhi. Later, the organisers were granted permission by the Delhi High Court.

Proof

For entertainment programs, the excise department has made the process of applications completely online and is moving towards a completely system-driven model with minimal human interference, which is a first for any state in India.

Proof